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Quick Answers.

Straight answers from the shop in Berlin Center, Ohio — lights, stands and how we build.

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Common Questions

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Are the lights weatherproof?
It is not recommended to leave the lights in outdoor spaces for extended periods of time. Most importantly, do not leave in direct sunlight. I am working on upgrading filaments that will allow to make the lights susceptible to more heat, however hot temps can warp the lights.
Do you offer bulk discounts?
Yes! Orders of $200 or more are 20% off and orders of $300 or more are 25% off!
Are 3D Printed items Perfect?
While I do my best to weed out all imperfections, no. Some items may have very small imperfections that will likely go unnoticed. If the item does have more imperfections than I would like and is custom, I will work with you on how to proceed.
Can I return my product?
While we try to maintain the highest quality possible for 3d prints, some items can have very minor imperfections. If you are unhappy with this in anyway, we can gladly return or exchange the product. However, custom item sales are final. We will do our best to make sure you see design proofs and photos of the final product before created and shipped, if you are unhappy in anyway during the process, please let us know. Once the item is delivered, it is yours.
How are the lights powered?
USB plug in, with a wireless remote, you supply the port!
Do the lights change colors?
No, but we can make that happen for an additional fee upon request.
Can the remotes be programmed?
Yes! The same remote can operate multiple lights. If you find that a remote doesn't work with your light, press the 10 and 50 buttons for 3 seconds with the light on and let go. Once it blinks, it should be programmed. All lights that are on will also be programmed to the same remote.
How sturdy are the stands?
We have left heavy Elite series cars on all of our stands for months without sag. We have sold 100s of stands, and the only issues we've had are during shipping, which we take care of ASAP. (USPS likes to run packages over with freight trains)
How long until my order ships?
Items in stock ship within 1–2 days. Made-to-order items ship in 3–7 days. Custom items can take 1-3 weeks to create and ship. Please be patient as orders are increasing, feel free to contact us at any time with questions about your order.